Services

Complete Protection for Your IT Systems & Sensitive Data

We offer a good deal of IT services for small to medium-sized businesses in Canada. Our Services include:

Cybersecurity

Malicious threats have become more sophisticated, and companies are at risk of losing their essential data. We are here to provide the most current and continually updated best practices to ensure your IT systems are fully protected. Our security experts specialize in cybersecurity, and they follow these steps:

Starting with a discovery session to learn about needs, pain points, and goals.
Perform a comprehensive review of the current IT infrastructure.
Make security recommendations to suit your budget and requirement.
Provide seamless system integration with minimal interruption to your daily operations.
We will be present throughout the process, answering questions and addressing concerns.

Pen Test Services

We conduct a series of penetration tests for your applications, devices, networks, and more. This is done with tools and methods similar to sophisticated hacking techniques. Once we understand the weaknesses in your system, we provide customized plans to solve the issues.

Multi-factor Authentication

We use multi-factor authentication to enhance your data, devices, and system’s security. Users will need to give unique identity verification to gain access. The extra verification step secures the system from phishing and other threats.

Secure Remote Access

Working remotely is a more common affair, and securing your data from outside networks need a secure remote access solution. We set up and train staff on using a secure means of access to resources remotely. This solution will ensure end-to-end encryption with multi-factor authentication for remote users.

Managed Firewalls

Firewalls protect the perimeter of your infrastructure from internal and external threats. We use a suite of relevant and current technologies to enforce 24-hour firewall and security event monitoring, tracking, and response—partner with us for a cost-effective, fully managed solution focusing on protecting your company’s intellectual property.

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IT Support Services

We take predictive and preemptive measures to monitor and maintain optimal performance and operational security for all your platforms.

Network Operations Center (NOC)

We monitor and manage your IT operations from our secure network operations center 24/7. Our team of engineers supervises and resolves issues in your IT environment with minimal interruption. We monitor every part of your infrastructure, from storage to printers.

If a system failure occurs, we are notified of our monitoring system and resolve it as soon as possible. We dig into the reason behind the issue and make recommendations to prevent it from happening again.

Complete Product Management

Koo manages your hardware and software updates and warranties. We provide full technical support and troubleshooting to keep everything running smoothly.

Your software staying in compliance with the manufacturer is also our responsibility.

Cloud Services

The cloud is waiting for you, and Koo provides the support you need with fully managed private, public, or hybrid cloud solutions. Our specialist designs a customized and cost-effective solution for your company.

Cloud Backup Services

We offer a customized and managed cloud backup solution to protect your data. Our services will meet your needs within your budget.

Hosted VoIP

Our managed VoIP solutions provide secure, reliable communication and a feature-rich experience. This is done with digital reception, call queues, and full integration capability to popular business platforms and software services.

Hosted Email Messaging and Collaboration

Our hosted email and collaboration solutions manage a host of services, including real-time device synchronization and emails. We do all of this from a centralized, secure location that monitors your systems all the time.

Hosted Anti-Malware, Virus, and Spyware Services

Koo's solutions are based on the currently available technologies that provide wholesome protection from potential threats. We protect your servers, notebooks, and workstations with technology specifically designed to fend off viruses, spyware, and malware.

Hosted BCP (Business Continuity Planning) and DR (Disaster Recovery) Services

There are times when natural disasters hinder our work; for times like these, we give you complete control of your business with hosted BCP and DR services.

Business Continuity Planning

A customized BCP plan will keep your business operating when minor disruptions like loss of strategic partners, computer viruses, or other events threaten your functioning.

Disaster Recovery

Disaster Recovery is done to answer internal and external artificial threats to your intellectual property. We will work with you to identify critical systems and critical infrastructure required for regular operations. Our team is trained to minimize downtime by responding to disruptive events quickly and efficiently.

Procurement Services

We partner with trusted and reliable brands in the market that meets the highest standards of product quality, customer service, and competitive pricing.

Customized Licensing Packages

We provide these packages after analyzing your company’s needs, goals, and budget. Our experts develop the perfect solution customized to your company.

Licensing Management and Consolidation

Understanding a license agreement can be tricky, but our years of experience in licensing come in handy. We advise on essential license issues and perform license audits on demand.

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